What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Medina home and you’re not sure what to expect. It’s nerve-wracking enough to let an A/C system repair technician into your home, but then to wonder what they’re going to do could add even more unnecessary stress. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the general AC repair process so you’ll be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to make sure that it’s not just a thermostat settings problem. The repairman will verify the thermostat is programmed to cool and then lower the temperature to see if that will trigger the air conditioner. A faulty or improperly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely request to see the air conditioner. Same as a doctor, the service tech will commence their trial and error testing process. There are several variables that could be the reason for an AC that isn’t functioning properly, and it’s up the repairman to check all the possible reasons starting from the most standard issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, confirm that the size of your AC is appropriate for the size of your house, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC technician has identified the issue, they should explain all your options to you. The discussion will generally start with the service tech explaining what the trouble is, what part (if any) died, how or why it failed, and what that part does for your air conditioning system.

The service tech will then go into your courses of action, which will include swapping out the part and correcting the problem, but might also involve upgrading parts of the air conditioner, the A/C system itself, or your complete heating and cooling system. In some cases, it may make more sense to invest in a whole new heating and cooling system, especially if the AC is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs in the long run. The technician will explain how much time, effort, and cost it will take to rectify the issue.

The service tech may now explain what could have prevented the issue or part failure and how to keep a future issue from occurring. This typically includes yearly maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual service plan so you don’t have to stress about making future heating and cooling tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or resolving the issue. If you choose that AC repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and plan your follow-up appointment to repair your air conditioner. Or, if the necessary part is already accessible on their vehicle, they will begin the air conditioner repair work with your approval.

Remember that throughout Medina your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have undergone extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 330-305-2799 and we’ll be happy to discuss the process.