What is a Service Call Fee and How Does it Influence Me?

When searching for a reliable contractor, you may have run across the term “service call fee.” Also called a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heater or air conditioner appears to be malfunctioning.

Why Do HVAC Companies Use a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, requires fuel, and adds wear and tear on the company vehicle. Remember that service call fees don’t typically cover parts and labor if you choose to go with a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company decides how much to charge for a service call. Some contractors charge a standard or flat rate for any service call, while others increase the cost if the customer is someplace outside the usual service radius. The specific cost differs by market and company, but you may expect your usual trip charge to be between $79 to $129.

Who is Responsible for the Service Call Fee?

If you schedule a service call, you will need to produce the trip charge regardless of what step you take after. For starters, you could decide to move forward with the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are free to compare multiple job estimates from different HVAC companies—just remember that you could end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the HVAC company a fee for coming to your home and performing diagnostics.

How Can I Avoid Paying a Service Call Fee?

A good way to reduce trip charges is to enroll in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships provide a waived service call fee, meaning we’ll come to your home and evaluate your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership are:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is behaving strangely, or you’re open to an affordable HVAC maintenance plan, Service Experts Heating & Air Conditioning is willing to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement off to a good start. We are also willing to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re ready to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 330-305-2799 today!

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